FAQ


What is your return or exchange policy?
You may return any unused, unwashed product up to 90 days from the date of purchase. Return shipping must be paid by customer unless prior arrangements have been made. Please contact returns@sleeveandcollar.com for all return and exchange inquiries.
Can I return or exchange an already used or washed product?
Unfortunately we are not able to sell any used or washed products as new. However we understand that things happen. Please send us an email at returns@sleeveandcollar.com and let us know the situation and we will try to come up with a satisfactory resolution
Do you ship overseas or International?
We currently only offer shipping in the USA through our website. We can make a custom shipping quote no problem to anywhere in the world. Send us an email at info@sleeveandcollar.com and let us know what you would like to order and where it should be shipped to
Do you offer sponsorship packages?
We do offer sponsorship packages. Please send inquiries to info@sleeveandcollar.com
Where is your size chart?
Our size chart is located on our product page for the specific product you are viewing
What washing method do you recommend?
We recommend washing on cold with hang dry only. You can wash on warm or hot but be warned that the gi may shrink. Machine drying has been performed as well with great results but no long term assessment has been made and therefor we cannot recommend it in confidence. Wash and dry at your own risk
Will my gi shrink?
A brand new gi will shrink in length if washed in warm/hot water or machine dried. A gi will also shrink over time as the fibers get stretched or pulled and reset while air drying. This is normal and expected with a gi. Wash and dry at your own risk
Where can I send ideas or product feedback?
We are always looking for input on ideas or products. You can reach us on all of our social media accounts or send an email to info@sleeveandcollar.com